We build AI chatbots that read your docs, follow your tone, and hand off cleanly when they should. AXI's AI chatbot service uses Claude and OpenAI to ship support, sales, and internal chatbots that feel like a competent teammate, not a script.
Retrieval-augmented generation grounded in your help center, knowledge base, and product docs. Citations included.
We tune the chatbot to sound like your brand. Not a generic AI assistant voice, your voice.
Confident escalation to support, sales, or success when the bot reaches the edge of its competence.
Chatbots that can look up an order, check a balance, or schedule a meeting through API tools, not just answer text.
Ship the same chatbot to your website, in-app widget, Slack, and Intercom. One brain, many surfaces.
Topics, deflection rate, escalation rate, and CSAT measured automatically. Improvement is data-driven, not vibes-driven.
Eval suites that catch regressions before they reach customers. Updates ship through CI, not on Friday afternoon.
Model routing, response caching, and rate limits. We do not run a chatbot that costs more than the support tickets it deflects.
Support, sales, internal, or all three? We define the chatbot's job before we touch a model. Scope is everything.
Index your docs, product knowledge, and help center. Tune retrieval until the bot can cite the right source three out of three times.
Eval suite of real questions. Tone tuning. Edge cases for refusal and escalation. We do not ship a bot that hallucinates pricing.
Web widget, Slack, or Intercom integration. Ongoing review of conversations and prompt updates.
AI health and nutrition tracker with instant camera-based meal scanning
AI-powered legal assistant for the modern lawyer
Government cybersecurity compliance platform with motion-driven explainers
Operations dashboard for food delivery fleets, with AI demand prediction
HR platform with smart onboarding, automated paperwork, and AI-powered learning paths
AI automation deployed and tuned monthly. We handle the engineering and the iteration.
AI automation deployed and tuned monthly. We handle the engineering and the iteration.
Book a 20-minute call. We will scope the work, talk pricing, and give you a clear path to ship.
Everything we get asked about ai chatbots.
Answer support questions, qualify leads, look up account info through API tools, schedule meetings, and escalate when it should. The trick is scoping it to the work it can do well rather than promising a general-purpose assistant.
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